Bee995 FAQ — All your questions answered

No. Under bee995's policy, each person may only register one account. Multiple Accounts is strictly prohibited and may result in all accounts being permanently banned. Any bonuses will also be forfeited. Always use a single account.

OTP is usually delivered within 30 seconds. If you don't receive it, first check your network connection, then click the "Resend" option. If your phone has message blocking enabled, disable it and try again. If the problem persists, contact the bee995 support team — we'll get it sorted quickly.

Yes, you can change your mobile number from Account Settings. You will need to verify an OTP sent to your old number. For security reasons, withdrawals are temporarily suspended for 24 hours after a number change. If your old number is no longer active, please contact the support team for assistance.

The minimum deposit on bee995 is just BDT 500 and the maximum limit per single deposit BDT 50,000. Higher limits apply for VIP members. Your daily deposit limit is determined by your account level.

Deposits are usually credited within 5 minutes. If it takes more than 15 minutes, collect your transaction ID or reference number and contact bee995 support. The issue is typically resolved within 30 minutes. Keeping a screenshot of your deposit will speed up the process.

Minimum withdrawal amount on bee995 BDT 500. The maximum amount per single withdrawal is BDT 1,00,000. The daily total withdrawal limit varies based on your account level. VIP members are eligible for higher withdrawal amounts.

A withdrawal request can be cancelled from your account while it is in "Processing" status. Once it has been "Approved", cancellation is no longer possible. If you need to cancel, contact the support team right away.

To withdraw bonus funds Wagering Requirements Must be met. Typically, the bonus amount must be wagered a set number of times (e.g., 15x or 20x). Terms vary for each bonus, so read the details carefully before claiming.

Through bee995's referral program, both you and your friend get a bonus when you refer them. Share your referral link from your account. Once your friend registers through that link and makes their first deposit, the referral bonus will be credited to your account automatically. Learn more Promotions PageView on.

Yes, bee995 offers a weekly cashback program. If you lose a certain amount in a week, a portion of those losses is returned as cashback. VIP members receive cashback at a higher rate. Cashback is credited to your account every Monday.

Absolutely. bee995 is fully mobile-friendly. You can play directly from your browser, or Download the Official App it now. The app offers faster loading, exclusive app-only offers, and push notifications. Works on both Android and iOS.

If your internet connection drops, your session data is stored on the bee995 server. Once you reconnect, you can continue your game automatically. In Live Casino, if your connection drops after a bet has already been confirmed, the outcome will be settled based on the result.

In bee995 Bingo, you purchase cards and win by completing specific patterns. The first player to complete a line or full house wins a prize. Buying more cards increases your chances of winning. You can compete against other players in real time inside the bingo room. Learn more On the Bingo page here.

If you suspect your account has been hacked or accessed without your permission, contact bee995 support immediately. The support team will temporarily lock your account and restore it after verifying your identity. To protect your account in the future, Two-Factor Authentication active.

Absolutely. bee995 is committed to responsible gaming. You can set your own daily or weekly deposit limits, take a temporary break, or voluntarily close your account if needed. To learn more, Responsible Gaming Page here.

Click the "Forgot Password?" link on the login page. An OTP will be sent to your registered mobile number. Verify the OTP and set a new password. The entire process takes under 2 minutes. Make sure your new password is strong and never share it with anyone.